FREQUENTLY ASKED QUESTIONS

We all have question, so where better to start than here. This page doesn’t hold all the answers, but it sure does beat not knowing.

 

Still have a  question?

1

HOW DO I CANCEL SERVICES?

Should you wish to cancel or delete your account and profiles, you may do so by emailing support@www.dots.africa and you will receive confirmation of your cancellation within 24 hours.

2

CAN I CHOOSE SPECIFIC FEATURES FOR MY ACCOUNT?

Dots360 is flexible enough to hand-pick features and background checks to keep you and your team focused and productive, have a chat with an account manager to learn more.

 

3

DO YOU OFFER CREDIT FACILITIES?

We are not yet registered as a credit provider, but our plans are flexible enough to suite any budget and affordability.

 

4

HOW SECURE ARE YOUR FACILITIES?

Extremely! We run our systems on bank-level secure systems, and we conduct rigorous system testing both internally and by 3rd parties frequently, learn more on our info-sec policy.

 

5

HAVE MORE QUESTIONS?

Get in touch with an account manager at sales@www.dots.africa. We usually respond in well under an hour.